Contact AMZTools: we are here to help
Contact AMZTools about a plan, your login, a payment or a tool that isn't working. Email us or send a request and our team will reply by email.
- Email[email protected]
- CompanyAMZTools LLC, Patna, Bihar, India
- PaymentsUPI only: GPay, PhonePe, Paytm
How to contact AMZTools support
The fastest way to get help is to email us with your order number and the email you used at checkout. That lets us find your account straight away.
- Activation or login problems after payment
- Questions about a tool, bundle or plan
- Renewals: plans last 1 month, renew by buying again
- Refund requests (tool down for 72 continuous hours)
Tip: for a payment issue, attach a screenshot of your UPI payment confirmation.
Submit a request
Fill in the form and we'll reply to your email.
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Many questions are already answered on these pages.
AMZTools is an independent reseller and not part of Amazon or any tool brand. For questions about your Amazon seller account itself, use Amazon Seller Central support.
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Contact AMZTools: quick answers before you email
These are the questions we are asked most often. If yours is not listed, email us and we will help.
How do I pay, and how do I send proof?
We accept UPI only, through GPay, PhonePe, Paytm or any UPI app. After you pay, email a screenshot of your UPI confirmation together with your order number to [email protected]. This lets us match your payment to your order and verify it.
Where do I find my access details?
Access details are sent to the email address you entered at checkout. You can also log in to the member area. If you can't see our email, check your spam, junk or promotions folder and mark it as "not spam".
How does renewal work?
Every plan runs for 1 month. There is no auto-debit. To keep using a tool after your month ends, simply buy the same plan again from the shop.
When can I get a refund?
Refunds apply only if a tool doesn't work for 72 continuous hours. Read the full refund policy before you buy.
What if a tool is down?
Shared tools can sometimes face short interruptions from the tool provider. First check the tool status & limitations page, then email us the tool name and what you see, ideally with a screenshot of the error.
Can I change my email address?
Yes. Email us from the address you used at checkout, and include your order number and the new email you want to use. This keeps your account safe from change requests by someone else.
Who will I be talking to?
AMZTools is run by AMZTools LLC, based in Patna, Bihar, India. Your message is read and answered by our own support team. We are an independent reseller of shared access and are not part of Amazon or any tool brand.
Can I buy more than one tool?
Yes. You can add several tools to one order, or pick a bundle. Each tool still follows the same 1-month plan and renewal rules.
What to include when you contact AMZTools
To help us solve your issue in one reply, please include:
- Your order number
- The email address you used at checkout
- The tool or bundle name
- A clear description of the issue, plus a screenshot
- For payment questions, your UPI confirmation screenshot
Send it all to [email protected]. Contact AMZTools by email for all support questions; please don't share your passwords with anyone.