Last updated: 13 October 2026
This policy applies to all subscriptions and plans purchased on amztools.co.in, operated by AMZTools LLC, Patna, Bihar, India.
1. Digital service
AMZTools provides shared, web-based access to third-party tools. Because access details are delivered digitally right after payment, we do not offer refunds for change of mind, for buying the wrong plan, or once access has been delivered and is working.
2. When you are eligible for a refund
You can request a refund if a tool included in your plan does not work continuously for more than 72 hours and we have not been able to restore access or give you a working alternative in that time. The 72 hours are counted from when you first report the problem to our support team.
3. How refunds are calculated
Eligible refunds are worked out pro-rata for the unused days of the current billing period for the affected plan. Instead of a refund, we may offer you an extension of your subscription for the time the tool was down.
4. When refunds are not given
- The issue is caused by your own device, browser, extension, network or VPN.
- You broke our usage rules, for example by sharing your login, changing account settings, or using the tool too heavily.
- A tool’s own limits, credits or features change. These are listed on our Tools Status & Limitations page.
- You don’t report the problem within your active subscription period.
5. How to request a refund
Email [email protected] or message us on WhatsApp with your order ID, the tool affected, and when the problem started. We will reply within 24 hours.
6. How refunds are paid
Approved refunds are sent back to the original payment method within 5 to 7 business days.
7. Contact
AMZTools LLC, Patna, Bihar, India
Email: [email protected]